sutramglobal | Privacy Policy

Privacy Policy

At Sutramglobal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our website, you agree to the terms outlined in this policy. If you do not agree, please do not use our site.

1. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide when you register, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, shipping address, and payment information.
Non-Personal Information: We may collect non-personal information such as browser type, IP address, pages viewed, and browsing behavior on our website through cookies and similar technologies.
Cookies: We use cookies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can choose to disable cookies in your browser settings, though this may affect certain functionalities on our website.

2. How We Use Your Information

To process and manage your orders, including payment processing, delivery, and returns.
To personalize your shopping experience and improve our website’s layout, content, and functionality.
To communicate with you regarding your orders, updates, promotional offers, and customer support.
To send you newsletters, marketing emails, and information about new products, only if you have opted-in to receive them.
To monitor and analyze website usage, trends, and user activity to improve our services.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this policy.
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep your information confidential.
We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety, as well as that of our users and others.
In the event of a business transaction, such as a merger, acquisition, or asset sale, your information may be transferred.

4. Payment Information

All payment transactions are processed through secure gateways and are not stored or processed on our servers. We use trusted third-party payment processors who follow stringent security measures to safeguard your payment data.
We do not store your credit/debit card details or any other payment information on our servers.

5. Data Security

We use a variety of security measures to protect your information. These measures include secure servers, data encryption, and limited access to data.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, update, or delete your personal information. If you wish to modify your information, please contact us at info@sutramglobal.com.
You may opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in the emails or contacting us directly.
You have the right to request information about the personal data we hold about you.

7. Third-party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal data from a child without parental consent, we will delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Phone Number: +91 99990 39094
Email: info@sutramglobal.com
Address: 3rd Floor Orchid Center, Golf Course Road, Sector 53 Gurugram, Haryana - 122002

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