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TERMS & CONDITION

Terms and condition

Welcome to Sutramglobal. By accessing our website and purchasing from us, you agree to comply with the following Terms and Conditions. These terms apply to all visitors, users, and others who access or use the website. The terms "we," "us," and "our" refer to Sutramglobal, while "you," "your," "user," and "visitor" refer to the person using our website.

1. Changes to Terms

  • We reserve the right to update, change, or replace any part of these Terms and Conditions without prior notice. It is your responsibility to review the terms periodically for changes. Continued use of the website following the posting of any changes constitutes acceptance of those changes.

2. Website Use

  • The content on our website is for your general information and use. It is subject to change without notice.
  • We do not guarantee the accuracy, completeness, or timeliness of the information available on our website. You acknowledge that this information may contain inaccuracies or errors, and we exclude liability for such inaccuracies or errors to the fullest extent permitted by law.

3. Product Information

  • We strive to provide accurate product descriptions and images, but we do not guarantee that product details, images, or other content on the website are free from errors. Your use of any information or materials on this website is entirely at your own risk.
  • Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products without prior notice.
  • All orders are subject to availability, and we reserve the right to limit the quantity of products purchased.

4. Intellectual Property Rights

  • The content, design, layout, graphics, logos, and other visual elements are owned or licensed by Sutramglobal. Unauthorized reproduction, distribution, or use of our content is prohibited.
  • All trademarks reproduced in our website, which are not the property of or licensed to us, are acknowledged.

5. User Conduct

  • You may not use our website in any way that causes or is likely to cause the website to be interrupted, damaged, or impaired.
  • Unauthorized use of our website may give rise to a claim for damages and/or be a criminal offense. You are prohibited from using the website to engage in any illegal or fraudulent activities

6. Links to Other Websites

  • Our website may contain links to third-party websites for your convenience. These links do not signify our endorsement, and we are not responsible for the content or practices of linked websites.
  • You may not create a link to our website from another website or document without our prior written consent.

7. Payment and Security

  • Payments must be made using the payment methods specified on our website. We are not liable for any loss or damage arising directly or indirectly from the decline of a transaction due to exceeding preset limits or other reasons determined by the payment provider.
  • We use secure payment systems to protect your payment information, but we cannot guarantee the absolute security of information shared online.

8. Shipping and Delivery

  • Delivery times are estimates and may vary depending on factors beyond our control. We are not liable for delays in delivery caused by third-party logistics providers, natural disasters, or other unforeseen circumstances.
  • Risk of loss and title for products purchased from us pass to you upon our delivery to the carrier.

9. Returns and Refunds

  • Please refer to our Return and Refund Policy for detailed information regarding product returns, exchanges, and refunds.
  • All return requests must be made within the specified time frame as outlined in our Return and Refund Policy.

10. Limitation of Liability

  • We shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or purchases made through it, including but not limited to loss of data or profits.
  • Your sole remedy for dissatisfaction with our website or any content is to discontinue using the website.

11. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of India.

12. Contact Information

  • Phone Number: +91 99990 39094
  • Email: info@sutramglobal.com
  • Address: 3rd Floor Orchid Center, Golf Course Road, Sector 53 Gurugram, Haryana - 122002

13. Disclaimer

  • Sutramglobal makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, or products included on the website.
  • To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose

3rd Floor - Orchid Center, Golf Course Road, Sector-53, Gurugram, Haryana - 122002

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info@sutramglobal.com